Microsoft Dynamics 365 for Retail - Streamlining Operations for Unmatched Efficiency

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Core Features

Unlock The Potential Of Our Retail Crm Software With A Closer Look At Its Powerful Features

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Advanced Point of Sale (POS)​

Seamlessly connect online and in-store shopping while enabling customers to shop online, pick up in-store, and return items across channels. With support for third-party storefronts, payment integration, and a custom iOS/Android App, we empower retailers to provide a convenient shopping journey.​

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Intelligent Inventory Management

Eliminate stockout and overstocked issues with our intelligent inventory management solution for retail. Maintain optimal stock levels with cross-store visibility and analysis for supply chain replenishment.

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End-to-End E-commerce Integration

Seamlessly connect online and in-store shopping while enabling customers to shop online, pick up in-store, and return items across channels. With support for third-party storefronts, payment integration, and a custom iOS/Android App, we empower retailers to provide a convenient shopping journey.

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Multiple Payment Support

Give your customers the benefit of multiple payment methods including credit cards, debit cards, checks, and cash, as well as loyalty cards. Create customer orders both synchronously and asynchronously while ensuring secure, convenient, and fraud-protected payment processing.

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Exceptional Customer Service

Streamline your operations with our Microsoft Dynamics 365 for Retail. Get simplified order management, personalized assistance, and efficient AI chatbots for self-service. Elevate your customer service experience by rendering a seamless and effective shopping journey.

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Optimized Product Management

Streamline product inventory, analyze performance, and adapt to market trends. Seamlessly create flexible catalogs and categorization schemes shared across channels. Enrich your product with descriptions, images, videos, and rich text for enhanced market appeal.

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Easy Loyalty Management

Seamlessly configure and manage loyalty programs, promotions, discounts, and gift cards across all channels with our CRM for Retail Business. Get modern tools to manage and analyze loyalty data, ensuring you can reward your most valued customers effectively.

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Customer Trends

Deliver smart recommendations to your customers on trending, best-selling, and new products. Seamlessly integrate these recommendations into the POS system to render detailed insights on product recommendations within the transaction screen and customer details page.

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Omni-channel Experience

Say goodbye to the traditional silos of physical and online stores. Seamlessly connect your e-commerce, brick-and-mortar locations, and mobile platforms. Enable your customers to shop, compare, and purchase products through their preferred channel.

Delivering Robust Tech Solutions for

Complete Digital Transformation

Innovative Solutions for Your Needs

We create tailored, scalable solutions to fit your retail business. Whether you operate a small specialty store or a global chain, our custom solutions promise success.

Experienced Team, Your Success

Our dedicated professionals bring crm software for retail industry expertise to guide you. We prioritize your success, offering exceptional customer support for a seamless journey.

" Delivering the world's best crm for retail, we empower our customers to not just envision, but to actualize global excellence with Microsoft and Dynamics 365 "

Hardik Patel - Director
12 +
Years Experiences
Benefits

What Makes Us Different

Retail Experts

Benefit from our 12+ years of retail industry expertise, tailored to your unique needs.

Exceptional Support

Our dedicated team provides top-tier customer support, ensuring a smooth journey.

Scalable Solutions

Whether you're a small business or a global chain, our adaptable solutions accommodate your growth.

Proven ROI

We focus on delivering maximum ROI while enhancing customer experiences and boosting business growth.

Happy Clients

Dynamics 365 Retail simplified our operations and improved customer experience. Its intuitive interface and robust features helped us personalize marketing, analyze sales trends, and understand customer needs better.
Andrew Bell
Director of Operations (USA Based NGO)
Thanks to Microsoft Dynamics 365 Retail, we streamlined our processes and improved customer experience. Its powerful features from sales to marketing, position us for success in the competitive retail market.
Marco Felico
CEO (Fintech Europe)
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